Preliminary Applications for currency exchange over 2 million yen
For transactions that cannot be accepted by us, please see here.
For currency exchange transactions exceeding JPY 2 million, please submit the following information by email for preliminary review.
After reviewing your email, our head office will contact you on a weekday between 9:00 a.m. and 5:00 p.m. to confirm the details of your transaction.
(Please note that submitting a preliminary application does not guarantee that the transaction will be accepted.)
- 1. Name (Individual customers: Full name / Corporate customers: Company name and the name of the person visiting the shop)
- 2. Email address
- 3. Telephone number
- 4. Transaction details
- Exchange direction (JPY to foreign currency or foreign currency to JPY)
- Currency and the amount you wish to exchange (either the foreign currency amount or the Japanese yen amount)
- 5. Preferred transaction date
- 6. Preferred shop
Email address for preliminary applications
wcsgyoumu@tokyo-card.co.jpWe apologize for any inconvenience this temporary procedure may cause and appreciate your understanding and cooperation.